FAQs

Help & FAQs

Yes, we provide a wide range of veterinary surgical instruments that meet the requirements for professional animal medical operations. Through our partnerships with internationally certified manufacturers, we can source and deliver instruments tailored to your specific needs, ensuring compliance with global quality standards.

As we are in connection of international manufacturers we can offer you bulk purchase discounts for veterinary clinics, animal hospitals, and farming operations. Contact us directly for a tailored quote based on your order volume and specific needs.

Proper maintenance is key. We recommend:

  • Cleaning tools thoroughly after every use.
  • Drying and storing them in a dry, secure location.
  • Using sterilization processes as needed for medical instruments.
  • Regular inspections to check for wear and tear.

Further you can read more on Product Safety

You can contact our customer service team at info@aulvet.com or (346) 490 9235 to discuss your specific needs. Our team is happy to assist with custom requests or unique product inquiries if possible.

If you are not satisfied with your purchase, we offer a 7-day return policy. Please ensure the product is unused and in its original packaging. Please read our Returns Policy to place return.

We aim for fast and efficient delivery. Typically, orders are processed within 1 business day and delivered to your doorstep within 2 to 3 business days. Delivery times may vary slightly based on location and shipping method selected.

Yes, we frequently run special promotions and offer discounts to our customers. Be sure to subscribe to our newsletter or check our homepage for the latest deals and offers!

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